Privacy/Security Policy

Privacy Policy

A La Carte Transportation Service has a strict privacy policy in place to protect the confidential information of our clients. We have no intention whatsoever for any private customer data to be shared with third parties, or even internally. The only company that can access your account is A La Carte Transportation Service, and it will never happen without you knowing about it first.

Don’t worry, we’re not going to start selling your personal information. In fact, it’s really none of our business what you do in the privacy of your own home or wherever else you may be having a private appointment with one of our drivers. It’s not like we can see you or what is going on while you are enjoying your time, there’s at least one partition separating us! The only thing Transportation Service cares about is making sure everyone has a safe and happy experience with our service.

Our chauffeurs are all certified and insured, and they’re well-mannered and professional. To protect your privacy, we do not keep any information that can identify you. Your data is safe with us. Luxury service for when you need to travel in style. We provide a full-proof privacy policy, so you’re never worried about a thing.

We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system. Our mission is to help you support those most in need and accept your donations – in a convenient and secure manner.

Security Policy

A La Carte takes serious care to protect against the loss, misuse, and unauthorized alteration of the information under our control. A La Carte helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database. A La Carte uses Heartland credit card processing firm to ensure this.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal or sensitive information transmitted to us. Any transmission of personal or sensitive information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.

“Personal information” is data that can be used to uniquely identify or contact a single person. Personal information we collect may include your name, phone number, mailing address, e-mail address, and payment information, such as credit card number and expiration date. When you submit payment information to us via the Website, you consent to provide your payment information to us and to our service provider processing the donation to the extent required to collect your donation. When we collect payment information directly from you, we transmit this payment information directly to our service provider.

Refund Policy

We understand that circumstances may arise which may change your travel plans. Keeping that in mind, all reservations must be canceled with a minimum of 2 hours’ notice prior to the pickup time for Sedans and SUVs only. Vans, Limos, Buses On all out of town pickups at least 2hours plus travel time notice must be given. All other cancellations require 72 hours’ notice. All late cancellations are subject to full trip charges including base rate, hourly minimum charges according to vehicle type, travel time, a service fee of 20%, full round trip tolls, parking charges at airport pickups and/or state and local government charges. Taxes may apply.

SMS Policy

A La Carte Transportation is committed to safeguarding the privacy of our clients, including their mobile information. As part of our dedication to maintaining the confidentiality and security of your data, we have established the following SMS Policy:

We assure you that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your contact details, including your mobile number, are treated with the utmost confidentiality. We understand the importance of privacy, and we are committed to ensuring that your personal information is not used for any purposes other than those directly related to your interactions with A La Carte Transportation.

We may use SMS communication to provide you with essential updates, confirmations, and information related to your transportation service. This may include reservation confirmations, service-related alerts, and other communications necessary for the smooth and efficient delivery of our services.

If you wish to discontinue receiving SMS communications from A La Carte Transportation, you have the right to opt-out. Simply reply with STOP to any received message, and we will promptly update your preferences. Standard messaging and data rates may apply for such requests.

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The A La Carte Transportation Service is the premier company for all of your chauffeuring needs. We are available 24/7 and are happy to provide you with a ride in any style you require. Check out our fleet of new vehicles and we’ll take you anywhere to work, home, school, or play.